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ITIL V3 Foundation Handbook (Arabic Translation Pack of 10)

ITIL V3 Foundation Handbook (Arabic Translation Pack of 10): Pocketbook from the Official Publisher of ITIL | Paperback

Released on 27 May 2010

Author: Stationery Office ; Simon Adams | Format: Paperback

Condition:  New

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Comment: This brand new copy of "ITIL V3 Foundation Handbook Pocketbook from the Official Publisher of ITIL" should be with you within 7 working days for UK or 13 working days for EU.

Helps students sitting the Foundation Exam. This title provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. It contains a chapter on each of the components of the Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.