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Orders will be despatched via Royal Mail or City Link Courier. We aim to despatch items within 1 working day after receiving clear payment, but sometimes due to unforeseen logistic reasons orders may be despatched within 2 working days DPD courier deliveries MUST be signed for.

All items are sent via Royal Mail and in the unfortunate event that your order does not arrive, we provide a straight forward process that allows you to claim a replacement or Refund.

We understand the frustration that is caused by a delayed or lost item however Royal Mail do not consider an item lost until 15 working days after the dispatch date therefore please allow 15 working days before contacting us, upon which we will be happy to deal with your enquiry.