At affordable fancy dress we aim to deliver as fast as possible and to satisfy as many of our customers as possible. If for some reason you experience some disatisfaction with our service, we would really appreciate the opportunity to resolve any issues with your order before you leave feedback. We try to get every order right but inevitably mistakes can happen and no matter how well we deliver our service, this may not be followed through by the delivery company which unfortunately we don;t have much control over.
We're a well established business with retail stores and a large online presence in the fancy dress industry.
Tel: 0161 850 2004Address: 169 Church Rd, Flixton, Manchester, M41 6EA, UKWebsite: www.affordablefancydress.co.ukVAT: 141 3085 48
Please see below some of our policies:
All orders are shipped within 2 *working days via standard 2nd class post (or next day courier if a large parcel). All items are shipped from the UK. Most UK orders arrive between 48-72 hours. Other express delivery options available at an additional cost.Accurate shipping address MUST be given as we cannot be held responsible for sending to the wrong/old address.* on orders before 3:00pm on weekdays.
We offer a 14 DAY RETURN on all items excluding wigs and hosiery, for any reason as long as item is in original packaging and in a resalable state, this offers a full refund minus postage unless the goods are faulty in which case we will refund the postage.Please make sure that you notify us of any return via Email, Play.com or in writing, 14 days from receipt.When returning an item please either include a copy of the invoice or alternatively make sure your order ID is enclosed within the item packaging.