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BY PURCHASING AN ITEM, A BUYER ACKNOWLEDGES THAT HE/SHE HAS READ, UNDERSTOOD AND ACCEPTED OUR REFUND & RETURNS POLICY

Here at Bangzo, we strive to ensure that our customers are 100%
satisfied with their orders and with the service that we provide.  Our
success and objectives, as an online retail company depends on it after
all.  But on rare occasions, not all goes according to expectations. 
Where there are issues, you can be rest assured that we shall strive to
resolve them to your satisfaction as part of our effort to increase our
reputation and quality of service.

  1. The item is not as described: The buyer must contact Bangzo within 7
    working days of receiving the purchase.  Bangzo??s contact details can
    be located on our "CONTACT US?? page.  Bangzo shall then arrange to
    locate a replacement to dispatch to the buyer.  Delivery times to send
    the replacement can be found on our delivery time??s section.   If a
    replacement is not available, then the buyer shall be notified that a
    replacement item is not available and a refund shall be issued once the
    item is returned.  The buyer is not required to pay return postage.  The
    buyer shall be instructed on how to return the item without paying
    postage.
  2. The buyer wants to return the item for a refund and the item is as
    described:  If the order is fulfilled correctly and the item is as
    described, then the buyer is required to return the item to the postal
    address that is noted in our "CONTACT US?? page for a refund to be
    issued.  Bangzo will not pay any of the postage cost that the buyer
    incurs to return the item and any postage cost that was paid originally
    and 25% restocking fee shall be EXCLUDED from the amount that is
    refunded.
If you have any further questions about our refunds and returns
policy please feel free to contact us.  Details on how to contact us can
be located on the contact us page.