• Hello,Welcome to Play.com.  . (Not youSign in?) | Register
  • 0 SuperPoints
  • Your Account
  • Help

We are committed to providing competitive prices for all our products with outstanding customer service for each customer. We ship our orders directly from our suppliers so we can pass the maximum savings to customers as we can save costs of multiple shipment, stocking inventory and warehouse costs. All products are tested to meet the highest standards and come fully boxed in original packaging unless otherwise stated in the individual listing. Please see the shipping guide for information on shipping, dispatch and delivery time estimates.

Returns and Refunds

1) You can return or cancel your order within 7 days after your receive the product if you are not happy or change your mind. You must notify us by sending a message to authorise the return during this time. Goods must be returned in it's original condition and packaging unused withing 14 days after we authorise the return at your own expense. After 14 days we will not accept returns of unwanted and non-faulty items.

2) If the product is defective/faulty when you receive it or within 7 days of receiving it you must get in touch with us as soon as possible for us to authorise a return. Product must be returned in original packaging and in this case we will provide a full refund or a replacement. If a product becomes defective after 7 days you may wish to visit the manufacturer's website or helpline who may be able to offer troubleshooting and support with the issue you have with the product. Alternatively, please contact us and we will assist in getting a repair or replacement of the product.

3) We reserve right to charge you our fees and expenses if the product isn't received in new, unopened condition.

4) We recommend you send your return package by registered post or courier with sufficient insurance to cover the value of the goods. We cannot accept any liability for goods that are damaged in transit.

Contact Details

We are based in Nottingham, United Kingdom. bargainmerchant is a seller name used and operated by Om Trading International.

Email: naughtybargains@gmail.com

VAT Number: GB162744504