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Returns & Refunds Information

We are happy to refund unwanted items that are returned to us within 28 days of the order being shipped, provided they are in same condition as brought. Customers are advised to include a brief note explaining the reason for return.

Please note if items are returned as no longer required/change my mind, the cost of the item only will be refunded and not the return postage costs unless otherwise agreed in advance.

In the event you receive an item from us which is faulty, incorrect or damaged, please contact us before you return your order so we can offer the best possible solution and also check our stock to see if a replacement is possible.

Once an order has been returned to us, we will notify you via email and a refund will be processed. 

Please Returns to:
BOOKS etc. Returns
8 KINGS ROAD
Fleet
Hampshire
G
U51 3AD