Delivery is typically 3 working days from order, unless there are delays due to adverse weather or postal strike (which thankfully is very rare!). If you product is not with you within 5 working days, please let us know.Unfortunately the world is not a perfect place and occaisionally there are minor issues with product or delivery - this is where we offer a no quibble service with either a replacement or refund providing you return the ink to us in 'as-new' condition within 30 days.Established in 2007, Cartridge King has consistently provided customers with a quality service, great original product and low low prices.We pride ourselves on having great links with leading ink suppliers, such as Hewlett Packard, Canon and Epson.The internet is open 24 hours, 7 days a week, 365 days a year - and therefore so are we! Our support staff will be in hand to answer any queries you may have and even offer advice on which ink suits you printer.
Our returns guarantee.We hope you will be totally satisfied with anything you buy from our website. If, for any reason you are unhappy with your purchase, you can return it unused within 28 days of the date of dispatch.The date the items were dispatched to you by us will be detailed in the documentation with your order. Please ensure that all items are returned in their original packaging with their labels intact. You may exchange the item for something else, subject to stock availability, or receive a full refund of the price paid (excluding any delivery or in post charges). The refund can only be made to the card used when paying for the order. We will email you when the item has been received and will inform you when the credit has been made to your card account. This is normally within 14 days of receipt of the goods.If you wish to exchange an item, you will have to pay any difference in cost of the item and any additional delivery cost. We will tell you what this is so you can arrange payment.
Unfortunately very little in life is actually Free! This is a term used by as part of our partnership with Rakuten.Rest assured that you there are no hidden charges, the price you see is the price you pay, with delivery included in that price. To satisfy customs requirements, we occaisionally have to show an allocation of the total cost towards shipping on our paperwork. If you have queries on this, please do not hesitate to contact us!
When returning goods, please email us at firstname.lastname@example.org so that we can discuss the issue and where appropriate issue a unique returns reference. You must contact us before returning the item for the return to be viable for a replacement or refund. Any returns without a reference will be not be processed nor can they be returned to you.Please return your parcel to:Returns dept.Cartridge KingPO Box 537HarpendenHerts AL5 9FQIn any event opened, damaged or used items will not be exchanged nor will a refund be made.