Fancy Dress Factory are completely dedicated to your total satisfaction.If you have any suggestions or comments please email us firstname.lastname@example.org.
Our Contact Details
Post: Fancy Dress Factory, 183 Main Street, Bellshill,Lanarkshire, ML4 1AHTelephone: 01698-748770 9.00am - 5.30pm Monday to Saturday.Calls charged at National Rate.Email: email@example.com
Registered Ltd Company.
Fancy Dress Factory is the trading name for 'and Sew Louise Ltd' a registered company. Company registration number SC254596.
V.A.T Registered company.
We are a V.A.T registered company. V.A.T. number 624173164.We are a fair and honest company and have been trading since 1985.
Please send an email to firstname.lastname@example.orgWe endeavour to respond to all complaints within five working days.
You can place your orders securely with us online or you can place your order by telephone Monday to Saturdaybetween 9am-4.30pm on 01698-748770.Please note this is our retail outlet and our staff may be busy so please be patient with us.The quickest and easiest way to order is on-line.
For order enquiries and customer support:Telephone: 01698-748770 9.00am - 5.30pm Monday to Saturday. All calls chargedat BT National Rate.
U.K Standard First class post. This is not track-able, it is just standard 1st class post. It normally takes between 2-5 working days. (It may be longer)
Please note: A separate returns policy applies for in-store purchases. Exchanges or returnswill only be made in store on the same day as purchased: due to the nature of our business(fancy dress) Please refer to notices in store for more information.
If you are unhappy with the goods received we will refund purchases if they are sent back atthe customer??s expense in new re-saleable condition within 7 days. If there is nothing wrongwith the goods i.e they are not faulty original postage costs will have to be paid by you,the customer. Full amount for items only will be refunded.
Any returned items must be sent back at the customer??s expense in the original packaging andcondition they were received in. In order to arrange a return please email@example.com with your fulldetails and order number. Please head this e-mail `RETURN FANCY DRESS ITEM??If your return is authorised we will provide you with a returns address.
Returns sent without authorisation will not be accepted.
These terms apply to your order. We may change our terms and conditions at any time, so pleasedo not assume that the same terms will apply to future orders.
We suggest for your own protection you use 1st class registered post.Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge. We will not charge a restocking fee for returned items. Any goods with manufacturing faults on arrival will be exchanged for an equivalent product.You must ensure that the goods are packaged adequately to protect against damage in transit.