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INANDOUT DISTRIBUTION HISTORY
 
Tino Kopanakis and Christian Mathans founded INANDOUT RECORDS in November 1996. Initially they had a 20 m?? Vinyl and CD shop, but they believed in the growth potential of their venture.

Meanwhile INANDOUT RECORDS has transformed into INANDOUT DISTRIBUTION and offers the latest releases on the media market as well as a huge selection of toys, gadgets and many other items. These can be bought at two physical shops as well as on Play.com!

30 employees do their best every day to get your orders to you as quickly as possible!


Comany Information:
Legal Name: Inandout Distribution GmbH

Place of Establishment Address:
Otto-Baumgartner-Strasse 10 - 11
8055 Seiersberg
Austria

VAT Registration Number:
ATU63730911

Fax:
+43 316 826211 15
phone:
+43 316 826211 18 (please consider that usual costs for calls to Austria can occur)

E-Mail:
office@inandout.at

RETURNS

We do our best to deliver in best quality and in time. Nevertheless, errors can occur. If it shoud be necessary to return your order, please get in contact with us via e-mail (office@inandout.at) or any of the contact options given above (please consider that usual costs for calls to Austria can occur).
 Please understand, that we cannot accept the return of unsealed media items. Defective or damaged items where the damage is not visible in sealed condition are excepted from this rule.

In case that a product is returned in strongly diminished quality we reserve the right to refuse the return or deduct an appropriate amount from the refund sum. The original packing should always be included when returning an item

We provide you with a prepaid return label in case that we made a mistake and send you a wrong or defective item.
 

DISTANCE SELLING REGULATIONS

Distance Selling Regulations entitle you the right to cancel/return your order under the condition that you notify us within 14 working days after receiving your order. See above for contact details.
You can withdraw from the contract by either sending an informal message by e-mail or fax. You can also call us during usual office hours (please consider that usual costs for calls to Austria can occur).
Alternatively you can fill out the following model cancellation form and send it by e-mail, fax or by mail:
Model cancellation form

To [here the trader's name, geographical address and, where available, fax number and e-mail address are to be inserted by the trader]:

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*]/for the supply of the following service [*],

Name of consumer(s),

Addres of consumer(s),

Signature of consumer(s) (Only if this form is notified on paper),

Date

[*] Delete as approproate

For detailed return and cancellation regulations please also read Play's help page.
 

CHANGE OR CANCEL AN ORDER

If you wish to change or cancel an order, please contact us via office@inandout.at or any of the contact options given above (please consider that usual costs for phone calls to Austria can occur). Our office is occupied between Monday and Saturday from 9:00 AM to 5:00 PM. Please consider that Austrian holidays may not be the same as in the UK. In order to handle all issues as smoothly as possible, please provide us with the order number or item number.
You can cancel your order within 14 days after receiving the good(s). We will refund your costs as soon as possible, latest 14 days after receiving the returned item or receiving a proof of return sending.
You will have to carry the return shipment costs unless the item is defective or different from the product advertised.

Refunds are handled by Playtrade and are subject to specific handling times (also depending on the payment option).