Your order is dependant on live stock. The systemshows the actual live stock levels when you add items to your basket, but that does not reserve them and rarely if you delay in paying, the items may have beensold elsewhere. If you particularly need a kit but are unableto pay for a day or two, please conact us to ensure we reserve it.
Your goods should reach you within 5 working days of yourorder being placed. It is our aim however to ship all orders by the next working dayfollowing receipt, (for orders received before 12:00 noon). Consignments are delivered at anytime between the hours of 9:00am and 6:00pm. Unfortunately it is not possible to specify an am or pm deliverytime.
If nobody is available to accept the delivery our carriers mayeither:
Leave the consignment in a safe locationLeave the consignment with a neighbour & Leave a calling card giving you the opportunity to arrange a more convenient delivery time
We do not deliver on Saturday, Sunday or Bank Holidays.
With your 1st order your delivery details must be the same asthe cardholder??s details. On subsequent orders an alternative delivery address can be submitted. Just complete the alternative address section on the checkout page.
European and Worldwide delivery can take up to 14 days afterbeing dispatched and are subject to possible customs clearance and local charges.
All quoted delivery times are based on standard working daysi.e. Mon - Fri (excluding public holidays etc).
When ordering mail-order goods for delivery overseas, you maybe subject to import duties and taxes which are levied once a shipment reaches your Country. Any additional charges for customs clearance mustbe paid by you as we have no control over these and cannot predict whatthey will be.
Customs policies vary widely from Country to Country and youshould contact your local customs office for further information.
We will not accept goods without a valid ReturnsAuthorisation Number.
We will send you an email confirming receipt of your order andcontaining the details of your order. Your order represents an offer toModels4Hobby to purchase a product or products, and our acceptance of your order, and completion of the contract between you and us will onlytake place on the dispatch of the products you have ordered. We reservethe right to refuse acceptance of your order. Such non-acceptance may bethe result of one of the following:
The product you ordered being unavailable from stockOur inability to obtain authorisation for paymentThe identification of a pricing or product description error
If there are any problems with your order you will becontacted by our Models4Hobby Web Customer Services Department.
The sales contract between us is completed in England. Wereserve the right to reject any offer to purchase by you at any time.