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DELIVERY INFORMATION

 

Our aim is to despatch stock items within 48 hours (2 working days) of payment being received,although due to stock locations some items may take a little longer.

 

Once handed over to RoyalMail for delivery they will deliver your item based on the delivery service you have chosen:

 

First Class: although usually next day, this is not always the case and Royal Mail can take up to 3 working days to deliver and in worst cases they advise to wait 15 working days (Mon-Sat). Items do usually arrive well within this time but if it hasn't then we are happy to offer a replacement or refund where a replacement is not available.

 

Second Class: usually 2 days but again, Royal Mail can take up to 7 working days to deliver and in worst cases they advise to wait 15 working days (Mon-Sat). Items do usually arrive well within this time but if it hasn't then we are happy to offer a replacement or refund where a replacement is not available.

 

Lost items:

 

We will issue replacement for items not arrived within Royal Mail specified times, however we need to be made aware of non-arrival within the following timescales: UK - 21 days, please allow 14 days to arrive