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DELIVERY POLICY

We aim to ship all items within 2-3 working days of your order being placed.
If an item is faulty we will replace it or refund the cost. For more
information, please refer to our return policy. We would value the
opportunity to resolve any issues, in the unlikely event that you do
have a problem with your order, please do not hesitate to contact us
before leaving negative feedback.

We hope you enjoy using our service and enjoy our great prices!

DISPATCH

FOR UK MAINLAND DISPATCH ONLY
Items are usually dispatched within 2 working days of receiving the order
(excluding Bank Holidays). Should you have any queries or problems,
please do not hesitate to contact us. We usually use Royal Mail or one of our reliable couriers, everything is dispatched from within the UK so you will not incur any hidden costs.


RETURNS

Items which are faulty can be returned within the first 28 days. In the event you
wish to return an item, please contact us using the email below and one
of our friendly Customer Service team will provide you with an address
to which you can return your item.

Our address for returns is:

RETROGAMER

Po Box 797

Canterbury

Kent

CT1 1WP

 

Please email us before making any returns using user1001@me.com
and also include a note / original invoice with item.