Seriously Silver on Play
PO Box 522
08454 744 925
VAT Number: GB125554716
We send all our packages by 1st class post so if you order before 2pm you will probably receive your jewellery the very next day. More expensive items are sent by Royal Mail Special Delivery.
Here at Seriously Silver we always try to go the extra mile to ensure our customers are 100% happy. We pride ourselves on our super delivery - free and speedy, 88% of our items arrive the very next day. If you look through our many unique jewellery pages all our photographs detail the item, with measurements and weights for extra information, all helping you to make a good decision about your jewellery purchase and be happy and secure with our company.
You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition with any free gifts also included.
Earrings are not subject to a refund due to hygiene reasons unless they are faulty.