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For any queries please contact our UK based customer service team by email at playtrade@thegamecollection.net or by telephone on 08456 021 847 or 01792 704 379 - remember to have your order number handy. Our normal working hours are 8.00am to 4.30pm Monday to Friday. Our address if you need to contact us by post or wish to return an item is:

The Game Collection
Unit C Redbrick Court
Ferryboat Close
Swansea Enterprise Park

Please contact us before returning any items to ensure we can process your return as quickly as possible.

We aim to reply to all e-mails within 24 hours of receipt. We are not open on weekends or on bank holidays so please allow extra time for a response when contacting us over these periods and do not send multiple e-mails, as this may delay responding to your query.